Returns & Exchanges
We want you to be completely satisfied with your luxury gold-plated jewelry. If your item isn't a perfect fit, we offer a 30-day return policy for all unworn pieces in their original packaging.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully place the jewelry in its original velvet pouch and box to prevent scratches during transit, ensuring all tags remain attached.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return mailer.
Receive Your Refund
Once our quality control team inspects the plating and condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing